+41 77 232 11 71 press@softforfin.com

Terms of Service

Welcome to SoftForFin. By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our software development services tailored for financial businesses.

1. Acceptance of Terms

Your use of SoftForFin's services indicates your acceptance of these terms. If you do not agree, please refrain from using our services.

2. Services Provided

SoftForFin specializes in software development specifically for financial enterprises. Our services encompass application development, system integration, and consulting tailored to your financial business needs.

3. User Responsibilities

As a user, you agree to provide accurate and complete information when engaging with our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Intellectual Property

All content, software, and technologies developed by SoftForFin are owned by us and are protected by intellectual property laws. Users are granted a limited, non-exclusive license to use our services for their intended purpose.

5. Payment Terms

Payment for services rendered will be outlined in the service agreement. Timely payment is required to maintain access to our services and support.

6. Limitation of Liability

SoftForFin shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. We strive for high-quality service delivery but do not guarantee uninterrupted access.

7. Termination

We reserve the right to terminate your access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users or us.

8. Changes to Terms

SoftForFin may modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes indicates acceptance of the new terms.

9. Governing Law

These terms are governed by the laws of Switzerland. Any disputes arising from these terms will be resolved in accordance with Swiss law.

10. Contact Information

If you have any questions regarding these terms, please contact us at:

Terms of Return

At SoftForFin, we are committed to ensuring your satisfaction with our software solutions tailored for the financial sector. If you find that our products do not meet your expectations, we have established clear and fair terms of return.

Eligibility for Returns

Returns are accepted within 30 days of the purchase date. To qualify for a return, the software must be unused, and all licensing agreements must be adhered to. We encourage customers to review the product description and specifications before making a purchase.

Return Process

  • Contact our customer service team via email at press@softforfin.com or call us at +41 77 232 11 71 .
  • Provide your order number and reason for the return.
  • Upon approval, you will receive instructions on how to return the product.

Refunds

Refunds will be processed within 14 business days after we receive the returned product. The refund will be issued to the original payment method used during the purchase. Please note that shipping costs are non-refundable.

Exclusions

Software products that have been activated or downloaded are not eligible for return. Additionally, any customized solutions tailored specifically for your business needs cannot be returned after purchase.

Customer Support

If you have questions regarding your purchase or the return process, our dedicated customer support team is here to assist you. Reach out to us anytime at press@softforfin.com or call +41 77 232 11 71 .

Changes to Our Return Policy

SoftForFin reserves the right to modify this return policy at any time. Changes will be posted on our website, and it is advisable to review our policy periodically to stay informed about any updates.

Legal Compliance

All return policies comply with Swiss consumer law. We ensure that our policies are transparent and that our customers are informed of their rights regarding returns and refunds.

Contact Information

If you need further assistance, please contact us at:

SoftForFin
Seestrasse 44,
3800 Unterseen,
Switzerland

Feedback

Your feedback is invaluable to us. If you have any suggestions or concerns about our return policy, do not hesitate to share them with us. We are always looking to improve our services and ensure customer satisfaction.